Privacy policy

Privacy Policy

Effective Date: 03/01/25

1. Information We Collect

Personal Information

When you browse our website, place an order, or communicate with us, we may collect certain personal details, including:

  • Full name and contact details (email address, phone number, mailing address)

  • Billing and delivery addresses

  • Payment details (securely handled by our payment processing partners)

  • Order history and purchasing behavior

  • Account information if you create a customer account

  • Communication preferences and marketing permissions

Health-Related Information

Because Arynez offers supplement and wellness products, you may voluntarily provide certain limited health-related information such as:

  • Dietary preferences, sensitivities, or allergies you disclose

  • Personal health or wellness goals you share

  • Reviews, feedback, or testimonials that include wellness-related details

This information is provided voluntarily by you and is used only for customer support, product feedback, or service improvement purposes.

Automatically Collected Information

When you visit our website, certain technical data may be collected automatically, including:

  • IP address and browser type

  • Device information and operating system

  • Pages viewed and time spent on the website

  • Referring URLs or websites

  • Cookies and similar tracking technologies

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • Processing and delivering your orders

  • Communicating regarding purchases, orders, and account activity

  • Providing customer service and responding to support inquiries

  • Sending marketing emails or promotional messages (only where consent has been given)

  • Improving our products, services, and website experience

  • Meeting legal and regulatory obligations

  • Detecting fraud and maintaining security

  • Monitoring website performance and analytics

3. Sharing and Disclosure of Information

Service Providers

We may share your information with trusted third-party providers who assist us with operating our business, such as:

  • Payment processing partners

  • Shipping and fulfillment providers

  • Email marketing and messaging platforms

  • Customer service platforms

  • Website analytics providers

  • Technical and IT service providers

These providers only receive the information necessary to perform their services.

Legal Compliance

We may disclose personal information when required to:

  • Comply with legal obligations or lawful government requests

  • Protect our rights, safety, and property

  • Prevent fraud or illegal activity

  • Enforce our Terms of Service or agreements

Business Transactions

If Arynez undergoes a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of that transaction.

4. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, modification, or destruction. However, no internet transmission method or electronic storage system can be guaranteed to be completely secure.

5. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • Requesting access to personal information we hold about you

  • Requesting correction of inaccurate information

  • Requesting deletion of personal data

  • Requesting a copy of your data in a portable format

  • Withdrawing consent for marketing communications

  • Objecting to certain data processing activities

To submit a request regarding your personal information, contact us at hello@arynez.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences and settings

  • Understand how visitors interact with our website

  • Improve website functionality and performance

  • Deliver personalized content and advertisements

You may manage cookie preferences through your browser settings. Disabling cookies may limit certain website features.

7. Marketing Communications

If you opt in, Arynez may send marketing communications such as product updates, promotional offers, or wellness content.

You can unsubscribe at any time by:

  • Clicking the unsubscribe link within an email

  • Updating your communication preferences in your account

  • Contacting us at hello@arynez.com

8. Third-Party Websites

Our website may contain links to external websites operated by third parties. Arynez is not responsible for the privacy policies or content of those websites.

9. International Data Transfers

If you access our services from outside the United States, your information may be transferred to and processed in the United States where our servers and service providers are located.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this policy

  • Comply with applicable legal and regulatory requirements

  • Resolve disputes and enforce agreements

  • Maintain legitimate business records

11. Children’s Privacy

Arynez products and services are intended for individuals aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18.

12. California Privacy Rights

Residents of California may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Request disclosure of personal information collected about them

  • Request deletion of personal information

  • Opt out of the sale of personal data

  • Receive equal service without discrimination for exercising privacy rights

13. Updates to This Privacy Policy

We may revise this Privacy Policy periodically. When changes occur, the updated policy will be posted on our website with the revised effective date.

14. Text Message Program

By providing your mobile number and opting into the Arynez SMS messaging program, you agree to receive recurring promotional and marketing text messages from Arynez.

You may opt out at any time by replying STOP to any text message. Message frequency may vary, and standard messaging and data rates may apply.

For assistance, reply HELP or contact support at hello@arynez.com.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for messaging service providers and aggregators responsible for delivering the messages.

Contact Information

Trade Name: Arynez

Phone: +1 (800) 565-6232

Business Hours:

Monday – Friday
9:00 AM – 4:00 PM

Email: hello@arynez.com

Business Address:
5900 Balcones Drive #STE 100
Austin, TX 78731
United States